Customer Service Free Articles - Page 9 of 10
Patrick Cash
Complaining Customers and Your Lawn Care Business.
As a lawn care business owner, you want to do your best to keep customers happy. While we can't always do that, what we can do is determine which types of customers to worry about and when to politely move on. [Read More]
Hans Hasselfors
Finding New Customers Is Not Always Easy
So what is new customers really all about? The following article includes some fascinating knowledge around new customers--info you can use, not just the old stuff they used to tell you. [Read More]
Cathy Warschaw
Good Customer Service - Would You Like Fries with That?
Tips on practicing good customer service. [Read More]
Cathy Warschaw
Top 10 Telephone Skills
Help your employees build great telephone skills using these Top 10 tips. [Read More]
Laurie Weiss
Feedback: Listening to What You Don't Want to Hear
If you hate any kind of feedback, because it feels like criticism, and you despise confrontation, you may be limiting your opportunities for success. Use these 10 steps to learn to extract useful information from any criticism. [Read More]
Paul M. Jerard Jr.
How to Make Your Business Thrive in the 21st Century
After location, marketing, and a business plan, our customer service is what keeps repeat business coming back for more. If you don't value your repeat business, your competition will. [Read More]
Mike Moore
Isn't That What Customer Service is All About?
Two missing ingredients of customer service [Read More]